I turn complex market and customer data into insights that make products better.
Mixed-methods researcher and strategist with experience engaging senior business leadership at FIS, Amazon Web Services (AWS), and Renaissance, all the way up to the C-level. PhD in HCI from Indiana University, MA from University of Chicago.
interviews
surveys
segmentation
JTBD
contextual inquiry
concept testing
usability
eye-tracking
data science
machine learning
competitive analysis
lit review
workshop facilitation
“Jordan’s forward-thinking approach enables him to anticipate challenges and explore innovative research methods that address critical business needs.”
— Senior Technical Product Manager, Amazon Web Services
Explore
Research
Projects across fintech, cloud computing, educational technology, and AI + accessibility
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Publications
Academic journal articles, conference papers, and a doctoral dissertation in HCI
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Blog
Writing on research, strategy, and design for analysts, designers, and strategists
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Contact
Reach out to talk about your research needs
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helsinki52@duck.com · LinkedIn · Milwaukee, WI